Minimizing Onboarding Friction.Maximizing Service Standards.Driving Property Revenue.
Direct access to thousands of pre-trained, certified hospitality professionals. Fully compliant with Indonesian federal deployment laws (SIP2MI) and optimized for global operational efficiency.
Stop onboarding from zero.
Bali's vocational pipeline delivers job-ready talent — day one.
Bali's hospitality standard isn't regional — it's globally benchmarked. TripAdvisor's World's Best Hotels consistently features Bali properties alongside New York and Paris. When Four Seasons, Aman, and Ritz-Carlton operate in your city, the entire local workforce trains to their standard.
Specialisations available: Housekeeping · F&B Service · Culinary · Front Office · Spa & Wellness
Our candidates graduate from certified government-accredited vocational academies (LPK) — each focused exclusively on hospitality, culinary, and F&B disciplines.
Our talent doesn't start from zero. They are pre-trained in 5-star service standards, English proficiency, and specific technical skills before they even reach your door.
Need 5 candidates or 500? Our pipeline is built for mass-recruitment. Direct access to 2,000+ annual graduates across Housekeeping, F&B, Culinary, and Front Office tracks.
Never seen anything like this before?
Sounds too good to be true? We get it — talk to us and we'll show you exactly how it works.
Track Record
Numbers that matter to global operators
Labor Efficiency
Premium Service.
Optimized Operational Costs.
Leverage the competitive advantage of global labor arbitrage. Gain access to world-class Balinese hospitality standards at a cost structure that maximizes your property's profitability — fully protected by Indonesian government-regulated frameworks.
Regulatory Compliance
The Safety Net: Federal Compliance.
Every deployment is backed by the SIP2MI (Indonesian Federal Deployment License). This ensures 100% legal compliance, state-backed insurance, and zero immigration risk for your organization. We follow the Official Government Cost Structure to guarantee transparency and ethical recruitment standards.
All compliance documentation available on request — SIP2MI, P3MI, BPJS, zero-fee affidavit, and full audit trail.
View compliance docsActive Deployment Regions
2,000+ crew.
10 European markets.
Every placement documented, MLC-compliant, and covered by a formal Memorandum of Understanding.
Legal Framework
Fully licensed & auditable
PT Sarimadu Jayanusa holds BP2MI license, SIUP, and complete MLC audit documentation. Available on request for your procurement team.
Partner Portal
Real-time crew visibility
Track every candidate from screening through deployment. Live status dashboard, document vault, and direct communication — all in one place.
Zero Fee Policy
Candidates pay nothing
Our zero-fee model is not a marketing claim — it is contractually guaranteed and documented. This protects you from MLC liability during audits.
Our Services
The full hospitality talent pipeline
From maritime crew to hotel operations — we cover every role your property or vessel needs, with the compliance documentation to match.
Maritime Manning
Deck officers, engine crew, hospitality staff for cruise lines, yachts, and passenger vessels. STCW-certified, English proficient, European visa-ready.
View maritime rolesHospitality
Hotel & Resort Staffing
F&B, front office, housekeeping, and spa roles for 4–5 star international hotels. Bali-trained professionals with genuine hospitality culture.
View hotel rolesTechnology
Digital Partner Portal
Live crew tracker, document vault, contract management, and direct messaging. The only manning agency in Indonesia offering this level of transparency.
See the portalCompliance
MLC Documentation
Full audit trail: BP2MI license, SIUP, zero-fee contracts, and compliance certificates. Ready for your legal team and ITF auditors.
Download MLC ReportTraining
Pre-departure Preparation
English proficiency, cultural briefing, vessel/property orientation, and documentation assistance. Crew arrive ready to work.
Learn more Your crew. Fully visible.
Always.
Unlike traditional manning agencies, IMG gives you a dedicated digital dashboard for every crew member from day one. Track screening status, review documents, approve contracts, and communicate directly — all from one place.
- Live crew status — from application to on-board
- Document vault with expiry alerts (STCW, visas, medicals)
- One-click contract approval and digital signature
- Direct messaging with our placement team
- Deployment history and performance records
How It Works
From inquiry to crew on-board in 4 steps
Our process is built for speed without cutting compliance corners. Every step is documented and visible in your partner portal.
Initial Inquiry
Submit your crew requirements via our partner form or email. We confirm receipt within 24 hours.
Needs Assessment
Our placement team reviews your vessel/property requirements, contract terms, and MOU framework.
Shortlist Delivery
We deliver fully screened, STCW-certified candidates with documentation via the partner portal.
Deployment & Support
Crew is deployed with ongoing support from IMG. You track everything in real-time.
Ready to start the process?
Our team responds within 24 hours. No commitment required for initial inquiry.
The compliance argument
that closes deals.
Join European cruise lines and international hotel groups who have made IMG their trusted manning partner. Zero risk. Zero fees. Real results.
No commitment required for initial inquiry · Respond within 24 hours